A snapped spring is the most common reason a door suddenly won't lift. We replace torsion and extension springs the same day, balance the door properly, and give you the full price upfront before we start.
Your garage door is heavy, and the springs are what carry that weight so the opener (or your arms) doesn't have to. When one snaps, the balance is gone: the door either won't lift at all, or the opener strains, buzzes and gives up. That's not usually a fault with the motor, it's the spring, and forcing it only wears the opener out faster.
Please don't keep hitting the opener or try to force it. A door with a broken spring can drop hard. Keep clear, and give us a call, we'll make it safe the same day.
Free callout and diagnosis. We check the springs, cables and balance, and tell you exactly what's going on.
Full price upfront. You get the whole price before we touch anything, and nothing changes without you knowing first.
Same-day fix, done right. We fit matched springs, re-balance the door, and test the opener's force so it runs smooth and safe.
Best not to. When a spring snaps, the full weight of the door lands on the opener or on whoever's underneath it. Don't force it, keep clear, and give us a call. We'll make it safe the same day.
Very often, yes. A broken spring throws the door's full weight onto the opener, so the motor buzzes but can't lift it. We test the springs, cables and balance on site to be sure, and the diagnosis is free.
If your door has two springs and one has gone, the other is usually the same age and close behind. We'll tell you honestly whether it's worth doing both while we're there, no pressure either way.
Usually within the hour once we're on site, including re-balancing the door and testing the opener so it runs smoothly and safely.
It depends on the door and the spring type, so we won't guess before we've seen it. The callout, quote and diagnosis are all free, and you get the full price upfront before we start.
We replace springs right across the Gold Coast, Tweed Coast, Byron Shire, Ballina and Lismore, from Southport down to Ballina.