Door jammed open, off its tracks, or hit by a car? Don't force it, that's how small problems become expensive ones. We come the same day, make it safe, and give you the full price upfront.
When a door jams, comes off its tracks, or gets hit, the natural reaction is to push it or hit the opener until it moves. That's the one thing that turns a straightforward repair into a bent panel, a snapped cable, or a twisted track. Keep clear, leave it where it is, and give us a call. We'll make it safe first, then fix the cause.
Whatever state it's in, the callout and diagnosis are free, and there's no fix, no charge, if we can't sort it, you don't pay for the attempt.
Keep clear and call. We treat a stuck or damaged door as a same-day job and come out to make it safe.
Free on-site diagnosis, price upfront. We show you what's wrong and the full price before any work starts.
Same-day fix or make-safe. We repair it on the spot where we can, or secure it and sort the parts fast.
Don't try to force it shut or run the opener, that's how panels bend and cables snap. Leave it where it is and call us. We'll secure it and realign it safely, same day.
It can be, which is why we treat a door stuck open as a same-day job. Call us, we'll come out, secure your garage and get the door working again.
Often, yes. If only one or two panels are damaged, a section repair or single-panel replacement is usually possible rather than a whole new door. We'll assess it on site and give you the honest options.
Pull the red release cord hanging from the motor to disengage it, then lift the door by hand. If there's no other way into the garage, ask us about fitting an external release. One thing: don't do this if you think a spring is broken.
Same day. You'll get a real arrival window on the phone, and if anything changes we call ahead, so you're never left waiting and wondering.
We come out for emergencies right across the Gold Coast, Tweed Coast, Byron Shire, Ballina and Lismore, from Southport down to Ballina.